Frequently Asked Question!
Does GTK World have physical loacation?
Yes, we do! We are located at Giwa Okearo, after Iju Ishaga, Lagos, Nigeria. All visitations are strictly appointments.
What do I do after making a successful purchase?
Go to your account Dashboard to view the status of your order. We will contact you with the receipt of your order using the email you provided during checkout
What if I made a mistake with my details?
If you are a new user of our website, your account will be created after a successful purchase on our website. If you made a mistake with your delivery detail, you may need to edit it on your account dashboard page. However, if the mistake is on your contact details such as email, or phone number, you will have to contact Gtk support
Is my card safe?
All card payments on this site are processed by PAYSTACK, we do not store your card details on our website, and we do not have access to your card.
What if your staff asks for my details?
We may ask for your email, phone number, and order details to process your order, or help resolve a pending issue. No staff will ask for your password or card details. Learn more about how we handle the informations your share with us
How long does it take for my order to reach me?
We process all order within 48hrs if you are located at Lagos it may be lesser than that. Once your order is on its way , our dispatch team will contact you. Please pay attention to your mail box for details of your delivery